Help Center

Expert support for Moto Pro users. Find technical guides and manage your account.

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Frequently Asked Questions

How is fuel efficiency calculated?

The App uses the "Full Tank" method. To get an accurate Km/Gal reading, you must enter your current mileage and the gallons added during at least two consecutive fuelings.

What triggers the Anomaly Alert?

Our algorithm compares your current consumption against your last 10 records. If the cost per kilometer increases by more than 15% without a corresponding change in fuel prices, a mechanical anomaly alert is triggered.

How to access documents offline?

Once you upload a document (SOAT, License, etc.), Moto Pro encrypts and stores a copy in your device's local storage. You can access it via the "Documents" tab even without an active internet connection.

Restoring Premium Access

If you change devices, simply log in with the same Google or Apple account used for the purchase. The App will automatically validate your "Lifetime" status with the respective store servers.

How do I delete my account?

You can permanently delete your account and all associated data (vehicle history, logs, and images) directly from the Profile Settings menu in the App.

Need further assistance?

Our technical team is ready to help you with troubleshooting or data management.

imagineapps2023@gmail.com

For data deletion requests, please include your registered email address.